What is the Credit and Payment Policy?
Credit and Payment Policy
When you enter into a license under any of the pay-per-use services of Copyright Clearance Center (CCC), you are bound by the terms and conditions for that particular service. Use of copyrighted materials under a CCC license constitutes acceptance of these terms and conditions.
Academic Uses (coursepacks, classroom handouts, online course content, etc.): 60 days after the "start of term" date provided upon order entry. Class enrollment numbers must be included with the order; billing is based on enrollment.
Non-Academic Digital/Electronic and Paper Uses (e-mail, Internet, intranet, extranet; photocopy; fax): 7 days after permission has been granted. Prices are those published in CCC's online catalog on the date of order entry.
Republication Uses (republish in books, journals, newsletters, etc.): within 24 hours. An invoice will be sent upon creation via email. A paper copy will be mailed via post.
Payment is due upon receipt of invoice.
Please include your CCC account number and invoice number. You will receive the materials by mail within 15 business days.
CREDITS AND REFUNDS
Credit and refund requests must be submitted, in writing, within 30 days of invoice date to firstname.lastname@example.org.
Please include your:
1. CCC account number
Credit and refund requests are accepted due to:
1. Data entry or other errors by CCC
Credit and refund requests are not accepted in response to:
1. An increase in rightsholder-set royalty fees (see section below titled Royalty Fee Statement)
3. Any order details in which royalties have already been distributed to rightsholder